COLLECTION OF INFORMATION
In order to use the Heike Eco website, Heike Eco may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Heike Eco is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, mobile apps, live chat or social media accounts.
USE OF COLLECTED INFORMATION
Any details collected from Heike Eco users are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. Collected information may also be used to send you marketing communications and remarketing digital advertising.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to Heike Eco. When you enter sensitive information (such as credit card numbers) on our website, Heike Eco encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, Heike Eco simply passes them on in order to be processed as required. Heike Eco never permanently stores complete Credit Card details, though retains personal information for as long as a user account remains active. Heike Eco follows generally accepted industry standards to protect the personal information submitted to Heike Eco, both during transmission and once Heike Eco receives it.
ACCESS TO COLLECTED INFORMATION
If your personally identifiable information changes, you no longer desire our service, or wish to opt-out of your identifiable information being used for Heike Eco digital marketing campaigns, you may correct, update, delete or deactivate your information by modifying your account on the website, or by emailing email@example.com.
Provided all financials and/or disputes are cleared, all personal details will be deleted/de-activated from Heikeeco’s system.
If you purchase a product or service, Heike Eco may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). Heike Eco uses this information for billing purposes and to fill your orders. If Heike Eco has trouble processing an order, it will use this information to contact you.
Heike Eco uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. Heike Eco may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing firstname.lastname@example.org
Heike Eco may at its discretion use other third parties to provide essential services on our site or for our business processes. Heike Eco may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Heike Eco does not share any information with third parties for any unknown or unrelated uses.
These parties include but are not limited to digital marketing providers for advertising and remarketing campaigns and our freight provider.
Heike Eco reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Heike Eco site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of heikeeco.com
CHANGES TO PRIVACY & SECURITY POLICY
If any changes are made to the this policy, Heike Eco will post those changes to this policy on our website www.heikeeco.com, so that you are aware of what information Heike Eco collects, how it uses that information, and under what circumstances, if any, it discloses that information. Heike Eco reserves the right to modify this policy at any time, so please review it frequently. If Heike Eco makes material changes to this policy, the policy located on the website www.heikeeco.com will be updated accordingly.
Heike Eco uses the godaddy.com payment system for its online credit card transactions. These processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Stripe gateway are secured payments.
For more information about the payment method and online credit card payments, please visit www.godaddy.com